BS STORE
Frequently asked questions
Quick answers before and after ordering. Your product page and checkout show the details applicable to your order.
How are delivery fees calculated?
A delivery estimate may be available on a product page. The final delivery cost and coverage are shown during checkout after you select your address and delivery and payment options.
Can I collect an order from a branch?
If pickup is enabled for your order, it appears as an option at checkout. Review the current collection location and instructions before confirming.
Which payment methods are accepted?
Available payment methods are shown at checkout, depending on the order value, delivery option and store settings.
How can I track an order?
Sign in and open your orders to see the status. If you received a private tracking link, use the link sent directly to you.
How do I check part compatibility?
Compare your device model, part number and specifications against the product details. Contact us before buying if anything is unclear.
What about warranty and returns?
Conditions vary by product type and condition. Check the product details and help page. Applicable consumer rights remain unaffected.
What if there is an issue after delivery?
Review the order in your account, contact support, or request a return when eligible, including your order number and a description of the issue.
Can I sell through BS Store?
You can apply to become a seller. Applications are subject to admin review and approval.
Still have a question?
Contact us or review the delivery and returns information on our help page.